“Home delivery has always been a service that has been tried before.” he said. “The major problem (with home delivery) is having someone on the phone to take orders. There is all kinds of room for errors and misinterpretation.”…But he said that the Summerhill site eliminates employees who potentially ‘choose the wrong soup’ upsetting the customers.
Frank McMullen’s words could not be more true as we stumbled across an old article from “The Supermarket Journal” after our hallways had been cleared in an effort to create more space for office staffers to abide by physical-distancing protocols. The plaque, which once stood in our hallway was moved to a dusty corner. Uncovered by Christy and Denise, we all shared a little laugh in the midst of our makeshift COVID phone and email order service.
Greg McMullen, son of Summerhill Market owner Frank McMullen, said this development is “the next evolution in service,” McMullen told the The Supermarket Journal.
The Next-Level of Summerhill Market service’s has arrived. If you’ve been shopping with us for a number of years, you will know that we’ve tried our hand with online shopping a few times. Our online platform is here in it’s newest form and is hopefully here to stay.
If you are new to shopping online, have a look at our three golden rules below for a successful shopping experience.
GOLDEN RULES FOR SHM ONLINE SHOPPING:
ONE: We charge a picking fee of $8.
TWO: Delivery is calculated on checkout and is a live rate that is based off the distance from our main store to your designated shipping address.
THREE: Our NEW lead time is 3 days out. This means our kitchen gets a copy of your order direct from our site so we can make your items FRESH TO ORDER!
HONOURABLE MENTION: Pickup is now available from our Mt. Pleasant & Bathurst locations too! Simply select your desired pickup date and time while confirming the final details for your order on checkout.
As we are a little rusty with our online game, we ask that you bear with us as we navigate the arrival of our fifth store! As always, we are open to your comments and suggestions. Drop us a line in our new comment box or send us a DM via our live chat option on the bottom right corner of your screen.